You can contact GlixoTrade by email at [email protected]. We read every message and usually reply within a few working days, although we cannot answer everything individually.
Good reasons to write
- You found a factual error, an outdated rule or a mistake in a worked example.
- A calculator gives a result you think is wrong.
- You would like us to explain a topic we have not covered.
- Someone is using the GlixoTrade name to offer trading, investments or "recovery" services.
To help us act on a correction quickly, include the page address, the sentence or figure concerned and, if you can, the name of the source that shows the right information. For calculator issues, tell us the inputs you used and the result you expected.
What we cannot help with
GlixoTrade is a publication, not an exchange, broker or wallet provider. We have no customer accounts, so we cannot:
- open, verify, unlock or close any trading account;
- process deposits or withdrawals, or trace, freeze or recover funds;
- give personal investment, tax or legal advice;
- recommend or endorse a particular platform or coin.
If you have lost money to a scam, contact your bank, the platform involved and the police or fraud reporting service in your country straight away. Our guide on spotting and reporting scams lists the steps.
How we handle the information in your message is explained in our privacy policy.